Frequently Asked Questions
What services does Service 24 Support Limited offer?
Service 24 Support Limited specializes in round-the-clock customer support, IT solutions, and facility management. We ensure seamless business operations by providing technical assistance, security management, and administrative support.
How can I contact Service 24 Support Limited?
You can reach us via our customer support hotline, email, or by visiting our office. Our support team is available 24/7 to assist you.
Do you provide emergency accommodation services?
Yes, we partner with local authorities to provide temporary and emergency accommodation for vulnerable adults who need immediate support.
What type of individuals does Service 24 Support Limited assist?
We assist individuals with mental health challenges, learning disabilities, autism, substance misuse issues, and those experiencing homelessness or social exclusion.
What kind of training do staff members undergo?
Our staff receive extensive training in safeguarding, mental health awareness, first aid, and personal care to ensure high-quality support.
Do you support independent living?
Yes, we help individuals transition to independent living by providing tenancy support, financial management training, and life skills development.
What measures are in place to ensure the safety of service users?
We have robust safeguarding policies, regular staff training, and risk assessments to ensure the safety and well-being of our service users.
How does Service 24 Support Limited ensure quality care?
We follow CQC regulations, conduct regular audits, and obtain feedback from service users, families, and stakeholders to improve our services continuously.
How do you incorporate technology into your services?
We use digital care planning, remote monitoring, and assistive technology to enhance independence and safety.
Do you collaborate with other organizations?
Yes, we work with local authorities, healthcare providers, social services, and housing organizations to offer a holistic support network.
How can someone apply for your services?
Individuals or referring agencies can apply through our website, contact us directly, or reach out via social services or healthcare professionals.