You can reach us through multiple channels: call our 24/7 support line at 0115 646 3510, email us at info@service24support.co.uk, or visit our office at The Clocktower, Bestwood Village, Nottingham. Our dedicated team is always available to assist you with any inquiries or support needs.

Yes, we work closely with local authorities to provide immediate emergency accommodation and crisis support for vulnerable adults. Our emergency services include safe temporary housing, 24/7 professional support, and rapid access to mental health services for those in urgent need of assistance.

We support adults aged 18+ with various needs including mental health challenges, learning disabilities, autism spectrum conditions, substance misuse issues, homelessness, and complex needs. Our person-centered approach ensures we tailor support to each individual's unique circumstances and goals.

Our staff complete comprehensive training including safeguarding adults, mental health first aid, medication administration, positive behavior support, trauma-informed care, and specialized training in autism and learning disabilities. All staff receive ongoing professional development and are DBS checked.

Absolutely. We specialize in supporting individuals to develop independent living skills through our step-down services. This includes tenancy support, financial management, cooking and household skills, community integration, and ongoing floating support to ensure successful transition to independent living.

We implement robust safeguarding protocols including regular risk assessments, individual safety plans, 24/7 staffing in our services, emergency response systems, and comprehensive incident reporting. All our services are CQC regulated and we maintain the highest standards of safety and wellbeing.

Quality is embedded in everything we do. We're CQC registered, conduct regular internal audits, gather continuous feedback from service users and families, implement evidence-based practices, and maintain strong partnerships with healthcare providers. Our quality assurance framework ensures we consistently deliver outstanding care.

We utilize digital care planning systems, electronic medication records, telehealth consultations, assistive technology for independence, and remote monitoring where appropriate. Our technology integration enhances communication, improves safety, and supports greater independence for service users.

Referrals can be made through local authority social services, NHS teams, or directly by individuals and families. Contact our referrals team to discuss needs and availability. We conduct comprehensive assessments to ensure we can provide the right support and work closely with funding bodies to facilitate access to our services.